Healthcare & Care / PROJECT
Timely Integrated Support
A digital presence for a care provider supporting young people through the transition into adulthood.
01 / THE CHALLENGEMake complexity
Make complexity
easier to navigate.
Timely needed to explain several areas of support clearly while making the experience accessible to young people, families and professionals.
02 / THE THINKINGA structure with
A structure with
a clear purpose.
We organised the website around clear service journeys, keeping the language direct and making key actions easy to find.
03 / THE EXPERIENCEA journey built around
A journey built around
the next useful action.
01Understand the approach
02Explore support
03Find the next step
INTERFACE DETAIL / Timely Integrated Support
04 / THE BUILDThe pieces that
The pieces that
make it work.
- Responsive website
- Service architecture
- Recruitment pathway
- Enquiry journeys
- Mobile navigation
- Accessible content structure
05 / THE RESULT