Privacy Policy

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect:

IDENTITY INFORMATION

• name
• job title
• organisation or business name

CONTACT INFORMATION

• email address
• telephone number
• business address
• website address

ENQUIRY AND PROJECT INFORMATION

• details submitted through forms
• project requirements
• budget information
• desired timescales
• correspondence
• quotations
• proposals
• project notes

CLIENT INFORMATION

Where you become a client, we may also process information needed to:

• manage the project
• communicate with you
• issue invoices
• provide support
• maintain records

TECHNICAL AND WEBSITE INFORMATION

Depending on our website configuration and your cookie preferences, information may include:

• IP address
• browser type
• device type
• operating system
• referring page
• pages viewed
• approximate usage information

MARKETING PREFERENCES

We may record whether you have chosen to receive certain marketing communications and whether you later unsubscribe.

2. HOW WE COLLECT INFORMATION

We may collect personal information:

• directly from you
• through website enquiry forms
• by email
• by telephone
• during meetings
• through contracts and project documents
• when providing services
• through website analytics where enabled
• from publicly available business information where appropriate

3. HOW WE USE PERSONAL DATA

We may use personal data to:

• respond to enquiries
• prepare quotations and proposals
• provide contracted services
• manage client projects
• provide support
• manage invoices and payments
• maintain business records
• improve our website and services
• understand website usage
• protect our systems
• comply with legal obligations
• establish, exercise or defend legal claims
• communicate relevant information about our services where permitted

4. LAWFUL BASES FOR PROCESSING

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

CONTRACT

Where processing is necessary to provide services you have requested or to take steps before entering into a contract.

LEGITIMATE INTERESTS

Where processing is reasonably necessary for our business interests and those interests are not overridden by your rights.

This may include:

• responding to business enquiries
• maintaining client relationships
• improving services
• protecting our systems
• maintaining business records

LEGAL OBLIGATION

Where processing is necessary to comply with legal or regulatory requirements.

CONSENT

Where we specifically ask for your consent, including where consent is required for certain cookies or marketing activities.

Where processing is based on consent, you may withdraw that consent at any time.

5. MARKETING

We may contact existing or prospective business contacts about relevant TD & Partners services where permitted by law.

Where consent is required, we will request it.

You may opt out of marketing communications at any time by:

• using an unsubscribe option where provided
• contacting us directly

Opting out of marketing will not prevent us from sending necessary communications relating to an active project, contract or service.

6. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function.

Other cookies, including analytics or marketing technologies, will only be used where appropriate consent has been obtained.

Further information is available in our Cookie Policy.

7. WHO WE MAY SHARE PERSONAL DATA WITH

We do not sell personal data.

Where necessary, information may be shared with trusted service providers that help us operate our business or deliver services.

These may include:

• hosting providers
• email providers
• cloud storage providers
• accounting systems
• CRM systems
• analytics providers
• payment providers
• software platforms
• technical contractors or specialist suppliers
• professional advisers

We may also disclose information where required by law or necessary to establish, exercise or defend legal rights.

Where appropriate, service providers are required to handle personal data securely and only for the purposes for which it has been provided.

8. INTERNATIONAL TRANSFERS

Some technology providers we use may process data outside the United Kingdom.

Where personal data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place as required by applicable data protection law.

9. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may vary depending on:

• whether you are an active client
• contractual requirements
• accounting requirements
• legal obligations
• potential disputes
• the nature of the information

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

10. SECURITY

We take reasonable technical and organisational steps to protect personal information against:

• unauthorised access
• loss
• misuse
• alteration
• disclosure
• destruction

However, no internet-based system can be guaranteed to be completely secure.

11. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have rights including:

• the right to be informed about how your data is used
• the right to access personal data we hold about you
• the right to request correction of inaccurate information
• the right to request deletion in certain circumstances
• the right to restrict processing in certain circumstances
• the right to object to certain processing
• the right to data portability where applicable
• the right to withdraw consent where processing relies on consent

These rights are subject to legal conditions and exemptions.

If you wish to exercise a right, contact us using the details published on our website.

12. COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Current contact information is available at:

https://ico.org.uk/

13. THIRD-PARTY WEBSITES

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of those websites.

We recommend reviewing the privacy information provided by the relevant organisation.

14. CHILDREN'S DATA

Our website and commercial services are primarily intended for businesses and organisations.

We do not intentionally use the website to collect personal information from children.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will be published on this page together with the date of the most recent update.

16. CONTACT

TD & Partners Global Limited
Company number: 14501153

Website:
https://www.tdpartners.uk/

For privacy enquiries or requests relating to your personal data, contact us through the details published on our website.